How is the delivery time?
Different machines have different delivery time,in general the delivery time will be between 20-60days for different machines.1
If you can dispatch your engineer overseas for help to do the installation and training?
Yes,we can, customer need to cover the cost of the engineer’s visa application cost, salary, round trip tickets,accommodation and local transportation.2
If your company has any service center overseas?
Yes,Currently we have service centers by our agent in USA,Turkey,,Indonesia Romania and South Africa.3
What is your machine’s warrantee period?
It is 1 year after shipment.4
How can we inspect the machines if we can not go to your factory for inspecting personally?
We can proceed this with videos, pictures and if need we can do video call during inspections.5
How can we change the molds when changing products?
Before shipment, we will provide you the detail instructions in video and documents, you can just follow these to adjust.6
How can we do the installation and adjustment by ourselves.
You can install the machine according to the operation manuals, electrical drawings and instruction videos we provide, we can also do remote video call for help if need.7
If your company can offer the OEM service according to our requirements?
Yes,we can do the OEM service.8